It answers the phone and replies on WhatsApp and email. It takes booking requests, towel requests and complaints in four languages and routes them to the right person. It never makes things up.
From $149 per month · no setup fee · no credit card
Tap the microphone and ask for a room rate, request towels or speak Russian. Our real phone assistant answers.
Runs in your browser and asks for microphone access. End the call at any time; nothing is recorded.
There is one person on the night desk. In the same hours, the assistant does this:
A guest asks about a family room in August. It quotes the rate and takes the dates and party size.
→ Booking request lands at the front deskNoise complaint from room 118. It apologises, takes the room number and marks it urgent.
→ Duty staff notified instantlyA visitor asks about transfers; it's not in the knowledge base. It doesn't guess, it logs the question.
→ You add the answer in the morning; it knows next timeThe night summary reaches the front desk: conversations, requests, what is still open.
→ Shift handover in two minutesOpen requests, guest conversations, complaints and reports. Staff claim a request and reply in their own language; the guest receives it in theirs.
In a natural voice, several calls at once. It detects the guest's language and carries on in it.
WhatsApp, email, website chat, Instagram, Messenger, Telegram and SMS, all in one inbox.
Asks for dates, party size and room type, then reads it back for confirmation. It can read live rates from your hotel system.
Towels, housekeeping, repairs, late check-out, with the room number. Urgent complaints go straight to staff.
It only says what you've approved. Unknown questions are logged; it learns the moment you add the answer.
New requests reach the front desk by WhatsApp or email, with a reminder if unresolved and a morning summary.
Confirmation on WhatsApp after a phone request, a "done" message when it's handled, and an optional 1–5 rating.
Requests flow into your software via Otelora or webhooks; contacts and requests export to Excel in one click.
A privacy notice on every channel. No call recordings; transcripts are deleted after the retention period.
Calls with our live assistant. An AI played the guest; the assistant's replies are unedited.
Hello! I’m looking to book a family room from August 15th to 20th for 2 adults and 1 child aged 6. The name for the booking is John Smith. Could you please confirm the availability?
I'm an AI assistant; this call is transcribed in real time and not recorded. Say "reception" anytime to reach our staff. You want to book a family room from August fifteenth to twentieth for two adults and one child aged six, under the name John Smith. The nightly price for the family room in the summer season is eight thousand four hundred Turkish Lira. Do you confirm this booking?
Yes, I confirm the booking for a family room from August 15th to 20th for 2 adults and 1 child aged 6 under the name John Smith. Goodbye.
→ Booking request passed to the front deskЗдравствуйте! Мне нужны два полотенца, пожалуйста. Спасибо большое, до свидания!
Я — ассистент с искусственным интеллектом; разговор в реальном времени переводится в текст и не записывается. Чтобы связаться с сотрудником, скажите «ресепшн». Ваш запрос на два полотенца передан. Могу ли я помочь вам еще чем-нибудь?
Нет, спасибо, это все. До свидания!
→ Guest request logged for the front deskMerhaba, Ocak ayında deluxe odanın fiyatı nedir öğrenebilir miyim? 3500 lira civarında bir fiyat düşünüyorum. Booking'de daha uygun fiyatlar gördüm, bu konuda bir indirim yapabilir misiniz? Teşekkürler, iyi günler.
Deluxe deniz manzaralı odanın Ocak ayındaki fiyatı gecelik 4.400 TL'dir, kahvaltı dahildir. Fiyatlarımız sabittir, söylediğim fiyat geçerlidir. Başka bir konuda yardımcı olabilir miyim?
Anladım, ancak 3500 lira civarında bir fiyat teklif ediyorum. Booking'de daha uygun fiyatlar olduğunu gördüm, bu yüzden sizinle çalışmak isterim ama fiyat konusunda biraz esneklik olabilir mi? Eğer olmazsa, teşekkür ederim, iyi günler.
Fiyatlarımız sabittir, indirim ya da esneklik yapamıyoruz. Başka bir konuda yardımcı olabilir miyim?
Anladım, teşekkür ederim. İyi günler.
→ No haggling, the rate heldEnter your own numbers. Every request lost at night, at peak time or in a foreign language is a possible booking.
The hotel plan is $149 per month: 27× less than the lost revenue.
Calculated from the numbers you enter; an estimate, not a guarantee.No setup fee, no long-term contract. Try it free for 14 days.
| Email assistant | $19/mo |
| Instagram messages | $19/mo |
| Facebook Messenger | $19/mo |
| Telegram | $15/mo |
| SMS notifications | $10/mo |
| Connection to your hotel system (webhook) | $19/mo |
| Extra phone minute | $0.20 |
Prices in US dollars, excluding VAT.
No. You forward your number or use a line we provide; guests keep calling the same number.
Yes. A short notice is given at the start and the assistant introduces itself as an AI assistant.
It doesn't guess. It says the information isn't on record, passes the request to the front desk and logs the question.
No. It takes the request completely and passes it on; confirmation stays with you. If your hotel system is connected, the request lands there too.
Yes, during working hours if a transfer number is set; otherwise it creates a callback request.
Your hotel information is pulled from your website and you approve it. Once the number and channels are connected, it works the same day.
Turkish, English, Russian and German. It continues in the guest's language; notes to staff are in Turkish.
Leave your details and we'll try the assistant together with your hotel's information. Or start on your own right away.
Start free now